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Shipping and Returns HEADING_TITLE

Shipping Information

Our shipping rates are as follows:
Free Shipping in Australia only for orders over $150 / Australia Post/Fastway Couriers
Worldwide Shipping Available

All orders are shipped within 3 working days. If you have not received an order within 10 days, please notify us by email at: diana@thegiftboutique.com.au

Refund and Returns

Your satisfaction is our first priority at The Gift Boutique. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition. Cost for returning goods is responsibilty of the customer.

Returns Process

You must email us diana@thegiftboutique.com.au and inform us of the problem before sending item back

To return an item, please send it to:

The Gift Boutique

PO Box 78

Bonnyrigg

NSW 2177

Australia

And also include the following information:

  • Your Order number if known (appears on the top of the confirmation email)
  • Your name and address
  • A description of the item you are returning
  • Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.
 
 

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